MINUTES OF THE JOINT MEETING OF ASSEMBLY COMMITTEE ON WAYS AND MEANS AND SENATE COMMITTEE ON FINANCE Sixty-eighth Session February 15, 1995 The joint meeting of the Committee on Ways and Means and the Senate Committee on Finance was called to order at 8:16 a.m., on Wednesday, February 15, 1995, Chairman Morse Arberry, Jr. presiding in Room 119 of the Legislative Building, Carson City, Nevada. Exhibit A is the Agenda. Exhibit B is the Attendance Roster. ASSEMBLY COMMITTEE MEMBERS PRESENT: Mr. Morse Arberry, Jr., Chairman Mr. John W. Marvel, Chairman Mrs. Jan Evans, Vice Chairman Mrs. Sandra Tiffany, Vice Chairman Mr. Dennis L. Allard Mrs. Maureen E. Brower Mrs. Vonne Chowning Mr. Jack D. Close Mr. Joseph E. Dini, Jr. Mr. Thomas A. Fettic Ms. Chris Giunchigliani Mr. Lynn Hettrick Mr. Bob Price Mr. Larry L. Spitler SENATE COMMITTEE MEMBERS PRESENT: Senator William J. Raggio, Chairman Senator Raymond D. Rawson, Vice Chairman Senator Lawrence E. Jacobsen Senator William R. O'Donnell Senator Dean A. Rhoads Senator Bernice Mathews Senator Bob Coffin COMMITTEE MEMBERS ABSENT: Senator Bernice Mathews (Excused) STAFF MEMBERS PRESENT: Mark Stevens, Fiscal Analyst Dan Miles, Fiscal Analyst Gary Ghiggeri, Principal Deputy Fiscal Analyst Bob Guernsey, Principal Fiscal Analyst Steve Abba, Program Analyst Debbra King, Program Analyst Chairman Arberry recognized Mr. Close who indicated he wished to disclose for the record he is a practicing physical therapist at a clinic which has been a provider for Medicaid and SIIS. He indicated he would participate in discussion but would abstain from voting on budgets affecting these areas. Chairman Arberry requested committee members review two handouts provided by Parole and Probation and Prisons for hearings on Friday, February 17, 1995. DEPARTMENT OF HUMAN RESOURCES/HOSPITAL TAX ACCOUNT - PAGE 993 Myla Florence, Administrator, Welfare, explained the Hospital Tax Account is closely allied with the Medicaid budget. A number of substantial modifications have been proposed to reflect the sunset of the hospital provider tax. The department proposes changes in its disproportionate share program for FY 96 and FY 97 to comply with federal requirements. Under the new program, participation will be limited to hospitals serving a percentage of Medicaid patients at least one standard deviation above the mean for all hospitals in the state and all public hospitals with 1 percent or more of patients covered by Medicaid. Ms. Florence continued in order to fund the disproportionate share program, the Governor's budget recommends continued utilization of the intergovernmental transfer to generate approximately $28 million in net state benefit for the biennium; as a comparison, the existing provider tax earns over $50 million for this biennium. In order to offset the significant reduction in provider tax, the recommended budget includes $45 million in unobligated provider tax revenues to be carried forward in the upcoming biennium. Ms. Florence distributed a document entitled "Corrections to Hospital Tax Account 101-3157" (Exhibit C). Ms. Florence noted changes to the budget document itemized in Exhibit C are largely the result of rounding and line items involving changes are marked by an asterisk. The transfer to the Director's office for administrative expense should be $358,640 rather than $400,000. Non-state resources in the amount of $50,800,000 in the base budget are comprised of $48 million in intergovernmental transfer funds in addition to $2.8 million in interest. Ms. Florence said major issues include: elimination of the provider tax; the carry- forward of unobligated provider tax to the upcoming biennium; and the design of an intergovernmental transfer program to provide some relief for the shortfall in the provider tax and to maximize federal participation in benefits to eligible entities. Mrs. Evans requested discussion regarding revisions on the intergovernmental transfer. Ms. Florence distributed a document entitled "FY 96 Intergovernmental Transfer Program" (Exhibit D) which shows funds coming into the intergovernmental transfer account. As an example, the University Medical Center (UMC) would be one of the eligible entities and one which has the capacity to earn the greatest disproportionate share based on the number of indigents receiving service. Of the first $30 million UMC might earn in disproportionate share, five- sixths or $25 million would come to the state. The state would receive one-third of any disproportionate share earnings above $30 million. The overall projected benefit to the state would be $13.1 million; the benefit to the hospital would be approximately $12 million; approximately $9 million in potential benefit remains to be determined and may benefit rural hospitals or be additional benefit to UMC. All details of the program are not yet finalized. Mrs. Evans expressed concern over the details yet to be finalized and inquired what other parties besides hospitals would participate. Ms. Florence replied any entity defined as a local governmental unit is a potential participant. Mrs. Evans confirmed that counties could participate. Mrs. Evans requested information regarding the status of negotiations be provided for subcommittee. Ms. Giunchigliani inquired what private sector groups had been approached. Ms. Florence responded according to federal requirements, Lake Mead Hospital was probably eligible for disproportionate share payments as well as potentially West Hills Hospital. Ms. Giunchigliani requested committee members receive copies of the federal requirements and Ms. Florence noted this would be done. Mrs. Evans observed some disagreements had arisen between the federal government and some states regarding provider taxes with the possibility some pay backs would be required. Ms. Florence stated Governor Miller had been assured it was very unlikely that Nevada would be subject to any pay backs. Mrs. Evans asked if any confirming paperwork was available. Ms. Florence responded negatively. Mrs. Evans requested committee members be provided a copy of any confirming paperwork that might be received. Mrs. Evans inquired about the health maintenance organization (HMO) arm of the provider tax. Ms. Florence testified the E40 decision unit related to a proposed tax on health maintenance organizations which would become effective if Medicaid managed care is implemented. This is an existing tax proposed on a new line of business, Medicaid managed care. Revenues for this decision unit appear as a correction in Exhibit C. Based on the 3.5 percent tax of capitated payments for Medicaid managed care, revenues of $1,328,728 and $5,129,740 are anticipated in the first and second years of the biennium respectively. The state would receive approximately 50 percent of these amounts. This is proposed as a source of revenue in the Medicaid budget. Ms. Giunchigliani confirmed one or two HMO carriers would be contracted in the state to provide managed care based on a capitated rate and that the HMO carriers would be taxed 3.5 percent. She asked how the distribution of the tax was made. Ms. Florence responded the carriers would receive a share and the state would receive a share. Ms. Giunchigliani asked if carriers had already been contracted. Ms. Florence said the Medicaid managed care program is not scheduled to go into effect until January of 1996. The division is currently finalizing the waiver; requests for proposal for managed care should go out in the summer. Ms. Giunchigliani requested information be provided to the committee regarding the requests for proposal before they went out, expressed concern regarding the capitated rate, and asked if the contracts would be willing provider contracts. Ms. Florence responded the contracts would be put out to competitive bid. Health Care Financing Administration (HCFA) requires proof that a mandatory managed care program will be less costly than the fee per service program. Ms. Florence noted an actuary is working on the concept of managed care and if it is not cost effective it will not be pursued. Senator Coffin requested clarification that whatever HMO is contracted would receive money back and that no costs would be shifted to other clients. Ms. Florence responded affirmatively as far as the HMO premium tax. Senator Coffin questioned whether the Division of Insurance was involved in HMO regulation. Ms. Florence said HMO's are subject to some degree of regulation by the Division of Insurance and the Health Division. The HMO premium tax proposal has not yet been fully discussed with the Division of Insurance. Ms. Florence noted it was proposed the HMO tax on Medicaid managed care business go into the intergovernmental transfer account. Senator Coffin asked if there would be an administrative cost to those agencies. Ms. Florence responded negatively. Ms. Tiffany questioned the origin of the proposed tax. Ms. Florence responded this tax was not viewed as a new cost but as a way to access federal funding to go into the Medical budget to make up for the $22 million shortfall. Ms. Tiffany inquired if Welfare staff had generated the idea of the tax. Ms. Florence answered the idea came from the Department of Human Resources, the Director's office, and Health Care Financial Analysis Unit. Ms. Tiffany asked if HMO's had been involved in any of these discussions. Ms. Florence responded they had been briefed. DEPARTMENT OF HUMAN RESOURCES/WELFARE DIVISION Myla Florence, Welfare Administrator introduced Mike Willden, Deputy Administrator of Administrative Services. Ms. Florence read introductory remarks from a prepared text (Exhibit E). Chairman Arberry called for questions from the committee. With no questions, he asked Ms. Florence to begin her budget presentation. WELFARE ADMINISTRATION - PAGE 1181 Ms. Florence testified this budget supports division administrative activities as well as general eligibility functions. Major programs administered by the division include Aid to Families with Dependent Children (AFDC), Employment and Training, the Food Stamp budget, Child Support Enforcement and Weatherization and Low Income Home Energy Assistance Programs. Ms. Florence discussed measurement indicators. Measurement indicator No. 1, referrals for investigative action, contains an error: actual FY 94 should be 2,639 rather than 1,910. FY 95 is projected at 3,390 referrals; FY 96 is projected at 4,065; and FY 97 is projected at 4,500. This indicator includes all referrals to the Investigations and Recovery Unit. The AFDC quality control active error rate, measurement indicator No. 2, exceeded the projection for FY 94 at 5.6%; the goal was to be less than 3%. Ms. Florence indicated this fiscal year has been at 9.14%, due in part to workers being trained in multiple programs along with an increasing caseload, making it difficult to process cases within desired time frames. Mrs. Evans inquired if there was any real concern for sanctions as some programs are subject to sanctions when error rates are considered too high. Some programs also include incentives for low error rates. Ms. Florence responded only the Food Stamp Program incorporated incentives; sanctions have not been an issue since 1991 as the Department error rate has been well below the national average. Ms. Florence did express concern regarding the AFDC error rate, but noted for the last two fiscal years no national average has been calculated because of appeals by various states. In response to the error rate, the department has developed "positive action committees" to study the rising error rates and explore solutions; however, sanction levels have not yet been reached. Ms. Florence continued her discussion of performance indicators, noting measurement indicator No. 3, the Medicaid quality control rate, is less than the projected level of 3%. Measurement indicator No. 4, AFDC overpayments collected, is slightly below the FY 94 projection. The figures include grant reductions and approximately one-third are actual cash receipts. Ms. Florence noted measurement indicator No. 5 shows one-fourth of AFDC debtors actually make reimbursement for aid received. Measurement indicator No. 6, Medicaid post payment recovery, is in accord with the projection for FY 94 and projects slight increases for the biennium. Ms. Florence noted recovery steps for the division involve paying AFDC obligations first, Medicaid recovery second and Food Stamp recovery third. Measurement indicator No. 7 shows the percent of Medicaid debtors making reimbursement exceeded the 1.5% projected in FY 94 and projects slight incremental increases for the upcoming biennium. Measurement indicator No. 8 shows 1,635 investigations were completed in FY 94 and projects increases of approximately 500 investigations per year for the biennium. Ms. Florence pointed out a major change in the base budget in the NOMADS Data Processing expenditure line which shows zero amounts. She explained NOMADS is contained in a separate decision unit. The Information Services expenditure line reflects ongoing Department of Information Services (DIS) costs and is represented as a reduction in the M581 decision unit related to NOMADS. The Welfare Administration budget currently contains 535 authorized positions; however, a later decision unit proposes the merger of food stamp workers into the Welfare Administration budget. Ms. Florence said M200 reflects demographics and caseload changes. Caseloads continue to grow significantly; however, growth is leveling off. Growth for FY 96 is projected at 29% over FY 94 while FY 97 is projected at 13% over FY 96. New positions requested to handle caseload growth total 28 in 1996 and 61.5 in 1997. When Ms. Giunchigliani asked if this level of staffing would maintain the time it takes to process a case at 29 days, Ms. Florence responded affirmatively and expressed the goal of maintaining case processing time between 25 and 30 days. Ms. Tiffany questioned whether new casinos had been considered when this leveling of caseload growth was projected. Ms. Florence responded additional casinos had been taken into consideration; the department's projection module contains a variable which includes the possible impact of hotels, gaming and recreational activities. Ms. Tiffany asked at what point Welfare caseload is impacted during the lengthy process of opening a new casino. Ms. Florence said the impact occurs before a casino opens because potential employees seek work; also, the construction phase normally attracts more job seekers than there are construction jobs available. Chairman Arberry mentioned an interim staffing study which developed standards for caseload processing and served as the basis for the budget request; he asked if the division would be able to function with the Governor's recommendation of fewer positions than requested. Ms. Florence indicated the additional positions requested would have allowed time to be spent on functions such as verification; the recommended number of positions would be sufficient for existing functions but would not allow additional efforts for "work not done." Chairman Arberry noted the Executive Budget provides supervisory and clerical support only for the second year of the biennium. Mr. Willden said ideal staffing levels are a ratio of one supervisor for eight employees and one clerical position for four professional staff. He indicated several supervisory and clerical positions had been frozen in response to salary savings requirements; those positions have been funded for the upcoming biennium and will put the supervisory ratio at about 1:10 or 1:11 and the clerical ratio at about 1:4 or 1:5. Ms. Florence turned to a discussion of the M581 NOMADS decision unit and gave a brief history of the NOMADS project. In August of 1992, the division entered into a contract with Integrated Systems Solutions Corporation (ISSC) for design and development of NOMADS. NOMADS is a system intended to incorporate all eligibility functions including Food Stamps, AFDC, Medicaid, the Child Support Enforcement Program, Employment and Training and Child Care. When completed, the fully integrated system will enable staff to determine eligibility for all programs based on information presented by a client and would eliminate considerable duplication of effort on the part of clients and staff. The system would bring on line all program offices for Child Support Enforcement as well as the fifteen county district attorneys involved in the Child Support Enforcement Program. The proposed budget supports completion of NOMADS. Nevada is under a federal requirement to have the Child Support Enforcement portion of NOMADS completed by October 1, 1995. The other portion of the program, Food Stamps, AFDC, Medicaid and Employment and Training (FAME), will not require certification until one year later and the division intends to request an extension. Because the system is fully integrated, most of the FAME portion will also be operational by October 1995. Ms. Florence noted decision unit M581 does not demonstrate the complexity of what is incorporated within the budget category. For FY 96, $12.6 million has been provided for NOMADS with a reduction in Department of Information Services charges of $774,968; for FY 97, $7.9 million is provided for NOMADS; this represents a $1.1 million reduction in Department of Information Services charges and $9.1 million for NOMADS. Chairman Arberry asked Ms. Florence to discuss the ISSC contract. Ms. Florence indicated ISSC had met most of the scheduled deliverables since the contract was renegotiated. The most recent difficulty has been Phase 1 code, originally to have been delivered in November, 1994. ISSC was requested to extend that deliverable to include a rework of Phase 1 and this was to have been delivered January 31, 1995. One week prior to that date, ISSC notified the division the quality of code from ISSC's subcontractor was not acceptable and a new delivery date for Phase 1 code was set for March 1. A complete analysis of the impact of the delay on the rest of the schedule is expected. Ms. Florence said accepting substandard code caused Welfare and DIS staff a great deal of extra work so in the interest of expediency it was decided to work with ISSC regarding scheduled delivery dates in order to receive a quality product. Ms. Florence expressed concern over the ten months remaining before the October deadline in that any further contractor delays will impact the amount of time division staff will have for review of deliverables, user acceptance, testing and training. A full analysis will be completed by February 21 and October still remains the target completion date. However, the renegotiated contract does provide for penalties and would require ISSC to pay for a new contractor should that become necessary. Chairman Arberry asked if ISSC was aware of today's budget hearing. Ms. Florence responded affirmatively and indicated the ISSC project manager was out of town. Chairman Arberry requested that representatives from ISSC be in attendance at subcommittee hearings to answer questions from committee members and update them regarding the project. Chairman Arberry noted since the Phase I code had not yet been delivered, it was reasonable to assume the delivery date of February 28 for Phase II code would not be met either. Ms. Florence confirmed this and reported each phase built on the previous phase. When Chairman Arberry inquired how long Phases I and II would be delayed, Ms. Florence responded the projected delay would be part of the overall project analysis due February 21. Mr. Spitler asked what type of reasonable assurances ISSC had given that the October 1, 1995 deadline would be met and if it is not, what sanctions the state would be subject to. Ms. Florence said it was not certain that the October 1 deadline would be met; however, certification from the federal agencies will be requested at that time. She added other states have been placed in a similar position with the rapidly approaching federally mandated deadline, substantial financial investments and contractor delays. In response to Mr. Spitler's question regarding sanctions, Ms. Florence indicated the federal government would work with states to bring them into compliance. Funding which is subject to sanctions includes the Child Support Enforcement Program, quarterly AFDC payments and other enhanced funding. Ms. Florence said calculations on the funding subject to sanctions were available and these calculations would be provided to the subcommittee. Mr. Close inquired if the federal government had expressed any empathy for the difficulties states have encountered and requested a report itemizing dollar amounts spent on the project by the state and the federal government. In response, Ms. Florence said a report of project expenditures would be provided. The federal government now appears to recognize the position states are in and also recognizes that requiring transfer of an existing system from another state was a poor method for system design. In addition, she noted the Director of the Office of Child Support had recently visited Nevada and appeared sympathetic to the states' situation. Proposed child support legislation may include an extension of the October 1, 1995 deadline based on major changes being proposed in the overall Child Support Enforcement Program. Senator Coffin asked for additional information about ISSC and its officers. Ms. Florence noted ISSC stood for Integrated System Solution Corporation. The company is a subsidiary of IBM and has its home office in Maryland. Senator Coffin then inquired if ISSC is wholly owned by IBM and if IBM is responsible for ISSC's actions. Ms. Florence noted an officer of IBM signed the renegotiated contract and Senator Coffin asked if that officer is in any way personally responsible or signed for IBM. Ms. Florence said he signed on behalf of IBM in regard to its relationship to ISSC. Senator Coffin observed at this point it might be advisable to take legal action. Ms. Florence stated entering into litigation would in effect bring the entire system to a halt and the state would still be required to implement a system. She added the state has an obligation to the staff and their ability to function in a very complex environment. The staff is paper-laden and doing manual calculations. She stressed the system is needed, which is why the division agreed to negotiate. When Senator Coffin asked if the contract contained a provision for legal action in the event ISSC does not honor its obligation, Ms. Florence responded affirmatively. Senator Coffin indicated he wished to know if the full faith and credit of IBM is behind ISSC. Senator Raggio inquired if the $500 per day penalty for missing deadlines had been fully imposed. He observed ISSC assured the joint committees that the deadlines were realistic. Upon firm commitments from ISSC, renegotiation had been agreed to rather than litigation and the committee had required that any sanctions would be fully reimbursed. In response, Ms. Florence noted penalties had not yet been imposed but would be. Senator Raggio expressed the opinion there should be no relaxing of deadlines or penalties as unacceptable work by a subcontractor was ISSC's responsibility. In addition, Senator Raggio noted ISSC had promised to have a project manager on site full time to insure the contract was fully performed. Ms. Florence said ISSC did have a full time project director to keep the project on track. Senator Raggio inquired why the project director was not aware a subcontractor was performing poorly. Ms. Florence responded the project manager recognized quality needed to be improved before delivery. She further noted there was no interest on the part of the department or the state to compromise the sanctions; deadlines for certain deliverables have been extended with the agreement that liquidated damages would not be imposed in order to insure deliverables of sufficient quality were received. Senator Raggio inquired what incentive for timely performance remained if penalties were waived. Ms. Florence said penalties were not waived in advance; Phase I required significant rework in the detailed system design so the code was delayed until the detailed system design was satisfactory. Senator Raggio noted ISSC was a separate company even though a wholly owned subsidiary and there is no recourse against the parent company. Senator Raggio confirmed it was doubtful the October 1 deadline would be met and that application for extension would be necessary in Nevada and other states. Senator Raggio noted the pilot test phase originally scheduled to go into effect June 1 would be delayed and asked what the department was doing with respect to the conversion phase. Ms. Florence testified a number of conversion options had been reviewed but a conversion design has not been finalized. The department is working closely with the Department of Information Services (DIS) and hopes to have a conversion plan finalized by early March. Senator Raggio inquired if the conversion had to be in place before there could be certification. Ms. Florence responded affirmatively and noted the major difficulty for conversion was the Child Support Enforcement component. Senator Coffin explained to the committee he had very little confidence in computer service companies and wished the committee to initiate an investigation into the quality and credit of ISSC and its financial stability. Ms. Giunchigliani asked the name and address of the subcontractor. Ms. Florence responded CBSI is the subcontractor; the address would be located and forwarded to the committee. Ms. Giunchigliani asked if ISSC was engaged in a NOMADS type project for any other state. Ms. Florence indicated NOMADS was unique to Nevada; ISSC contracted for various components of NOMADS type projects in other states. Ms. Giunchigliani inquired if the Washoe County pilot test was intended to include all deliverables or one particular component. Ms. Florence answered Washoe County would serve as the pilot site for all system testing. Ms. Giunchigliani asked what components other than the Child Support Enforcement Program required certification by the federal government. Ms. Florence answered the Child Support Enforcement portion needed to be certified October 1. The Food Stamp, AFDC and Medicaid portion was originally scheduled to be certified by April of 1996, but an extension will be requested and federal agencies have already indicated an extension will be granted. Ms. Giunchigliani confirmed the state may not face sanctions as long as progress can be shown. Ms. Giunchigliani urged caution in resorting to litigation as long as Ms. Florence feels the contractor is not stalling the project. She asked what was scheduled to be delivered March 1. Ms. Florence said March 1 is now the projected date for delivery of fully reworked Phase I. Ms. Giunchigliani asked if Phase II would then begin. Ms. Florence noted Phase II components not dependent on Phase I are already underway. Senator O'Donnell asked if Welfare staff had seen any coding. Ms. Florence responded both Welfare and DIS staff had seen some code and deferred to Pam Case, Deputy Director, Department of Information Services. Ms. Case stated staff had seen code. Senator O'Donnell inquired whether all of the Phase I code was finished and not up to quality assurance standards or whether the code really was not finished. Ms. Case responded she believed the code was done and the issue was quality. She further noted since the contract was renegotiated and ISSC added staff and a new project manager, there has been a noticeable improvement in quality. Senator O'Donnell requested confirmation that the code is completed be provided. Senator O'Donnell noted ISSC appeared before the Interim Finance Committee and testified the project could be finished by October 1 but doing so would require an additional investment. As a result, $7.1 million was paid to ISSC and it is now apparent the October 1 date will not be met. Ms. Florence responded the contractor is still operating with an October 1, 1995 deadline. The contractor has asked for relief from that deadline and relief has not been provided. Ms. Florence went on to say she had concerns about ISSC's ability and the department's ability to meet that deadline, but she did not want to notify the federal government the deadline will not be met because the federal government is participating with 77% of the cost of the project. Senator O'Donnell indicated if the project will not be finished, the state's money should be returned. Ms. Florence concurred and indicated the renegotiated contract states in the event of a sanction, the state will be indemnified to the total cost of the project plus whatever costs are necessary to complete the project. Senator O'Donnell said the problem is that in order to receive indemnity sanctions must first be imposed. Ms. Florence noted the additional $7.1 million was also to provide for the increased size of the project (four times the original estimate) in addition to meeting the deadline. Ms. Giunchigliani requested confirmation that even though the project would not meet projected time lines, it would effectively do what it was intended to. Ms. Florence concurred. Ms. Giunchigliani went on to say time lines should serve as guide lines; October 1 has become an issue only because of mandated certification of the Child Support Enforcement portion; she shared the concerns of the committee but felt the committee should not lose sight of how much has already been invested. Mr. Hettrick asked if there was any direct contact with CBSI to know if they believe the next deadline will be accomplished. Ms. Florence responded there has been telephone contact with CBSI in the past at which time the company's commitment to the project was evident. Mr. Hettrick inquired whether subcontractors could be notified of their obligation to complete work in a timely fashion at the time a commitment is made by ISSC. Ms. Case responded subcontractors are responsible to ISSC and the state has no jurisdiction over the subcontractors. Mr. Hettrick then inquired if the contractor could be asked to provide a letter from CBSI stating the reworked code will be provided by a specific date. Ms. Florence indicated the subcontractor has met its deliverables schedule and that the issue has been the quality of work which was rejected by the contractor. Mr. Hettrick added even though delivery was on time, unacceptable code still meant the subcontractor did not meet the deadline. Chairman Arberry expressed his confidence that Ms. Florence and her staff would insure that the project would be completed and would work. Ms. Florence said her agency and DIS staff are fully committed to make the project work. Chairman Arberry requested Ms. Florence discuss voter registration on page 1184 of the Executive Budget where five new program assistant positions are requested. Ms. Florence testified the new positions were to implement the National Voter Registration Act which the federal government mandated to be implemented in January of 1995. The Act requires all public Welfare offices and Women, Infants and Children (WIC) offices to register voters and inform them of their right to register. In order to minimally comply with the requirements of the program, five program assistants have been requested to facilitate registration in urban offices. Senator Raggio noted a number of larger states refused to comply with the program because of the cost. He asked why it was necessary for each office to have a staff member to hand out registration forms. Ms. Florence responded many applicants require assistance in completing the forms. Senator Raggio inquired if in order to receive federal funding, staff needed to be provided and half of the cost paid, and questioned whether Nevada should also refuse to comply. Ms. Florence noted the program is not a priority and the agency is attempting to minimally comply while interfering as little as possible with the agency's mission. Ms. Giunchigliani suggested compliance could be as simple as staff handing clients a mail-in form and suggested obtaining assistance through volunteers from local voter registrars. Chairman Arberry requested Ms. Florence discuss the E400 decision unit. Ms. Florence explained this decision unit relates to one component of Welfare Reform initiatives and provides funding for six additional eligibility certification specialists. Also requested are five social workers to begin in January of 1997 to provide case management as part of the overall Welfare Reform Demonstration Project. This will give eligibility workers more time in the initial applicant interview to discuss what brought them to require public assistance and what can be done to direct them to employment, education and training in order to enable them to become self- sufficient. The current interview process only determines eligibility. Mr. Dini indicated he saw no need for the demonstration project and recalled a version of Welfare Reform attempted in Nevada in 1987 which included training and employment. Ms. Florence said this previous effort is being used as a base on which to build the new reforms. Past investments in employment and training were beneficial but need to be expanded. Ms. Tiffany inquired what private sector employment programs are currently in place in Clark County. Ms. Florence said the program called "Nevada Partners" involves Welfare and the Department of Employment, Training and Rehabilitation working closely with private industry, such as the MGM in Las Vegas, and identifies low income individuals for employment. It is hoped to begin this program in northern Nevada as well. Ms. Tiffany concurred with Mr. Dini that a demonstration project is not necessary and voiced her support of private sector involvement. Ms. Florence clarified the term "demonstration project" indicates that a program requires waivers from the federal government. The proposed program would disregard a portion of an employee's income for a specific period of time to allow the employee to attain greater financial stability. She noted earnings disregards, conformance of eligibility between AFDC and food stamps would require federal waivers. Ms. Giunchigliani inquired if existing programs such as Family Resource Centers and the Collocation Program were utilized and questioned how successful Welfare's job training program was compared to JOIN and JTPA. Ms. Florence responded the issue was studied during the interim and agreements to combine resources have been made with the Department of Employment, Training and Rehabilitation, Vocational Rehabilitation and JTPA. Ms. Giunchigliani asked if any interlocal agreements have been made. Ms. Florence noted some interlocal agreements for the provision of training are in effect and have been for some time. She indicated a list of interagency and interlocal agreements would be provided. Chairman Arberry requested Ms. Florence discuss decision unit E900. Ms. Florence noted this decision unit recommends the Food Stamp budget be merged into the Welfare Administration budget, primarily to enable cost allocation among positions rather than direct charging positions to the Food Stamp budget as is currently done. This change is necessitated by the move toward seamless case processing in which a client can apply for all programs with one worker. AID TO DEPENDENT CHILDREN - PAGE 1195 Ms. Florence distributed a volume entitled "Aid to Families with Dependent Children, FY 1994 Characteristic Study," a copy of which is available in the Research Library of the Legislative Counsel Bureau. The Aid to Families with Dependent Children program provides for the care of dependent children in their home or in the home of a relative by providing financial and medical assistance. Measurement indicators demonstrate how long individuals remain as active cases and demonstrate the difference between those in public housing and those living independently. Ms. Florence noted caseload growth has stabilized somewhat; however, the M200 decision unit does reflect additional funding required for the increase in caseload. Mr. Close compared projected recipients in M200 to measurement indicators and noted the figures did not match. Ms. Florence said on page 1197, projected recipients for FY 97 should be 52,665 rather than 53,665. Ms. Giunchigliani asked why measurement indicator No. 1 projected "Been on rolls before" to increase. Ms. Florence answered that indicator reflected individuals who had been on Welfare at some time in the Nevada system alone. National trends indicated approximately one-third recidivism in the first five years. Ms. Giunchigliani asked if those who had been on Welfare in other states were tracked in Nevada. Ms. Florence responded the current computer system does not have the capability to do this. Ms. Florence said decision unit E400 is a component of the overall Welfare Reform package. A slowing of caseload growth is projected in the second year of the biennium as a result of the reform initiatives. Slowing of growth from 11.2% to 9.5% results in an overall savings of slightly more than $1 million for the second half of the biennium. At this time, Chairman Arberry called for public testimony. Jan Gilbert of the League of Women Voters of Nevada and representing the ADC Coalition testified the Coalition was comprised of a large number of groups representing the legal community, childrens' advocates, religious groups, nonprofits, womens' advocates, social workers and PTA. She distributed a card (Exhibit F) listing another coalition of groups interested in Aid to Dependent Children issues. Ms. Gilbert indicated she was a member of the Welfare Reform Task Force during the interim and distributed a copy of the Task Force recommendations (Exhibit G). She explained the 15 person committee met with the division to formulate a welfare reform proposal agreeable to all parties. Ms. Gilbert noted the ADC Coalition planned to support the Welfare Reform Task Force proposals and to ask for an increase in the grant for Aid to Dependent Children. Ms. Gilbert distributed a sheet entitled "Aid to Dependent Children Grant Levels " (Exhibit H) and explained the levels shown were for a woman with two children. The percent of need has gone down and will continue to do so. The standard of need is a formula based on the federal poverty level less the maximum food stamp benefit. The current standard of need is $699 per month and the current percent of need is 48.5%. Ms. Gilbert spoke in favor of using some of the "rainy day fund" to increase the grant level. Ms. Gilbert testified a poll done by CBS and the New York Times in December of 1994 showed 71% of the public believe that recipients should continue to receive benefits as long as they work for them; 72% felt it was better for children of unmarried mothers under 21 years of age who have no income to remain with their mothers on Welfare; 70% opposed denying benefits to any woman who has a child outside of wedlock. Sheila Leslie representing Action for Nevada's Children distributed and read prepared testimony entitled "Action for Nevada's Children" (Exhibit I). Alicia Smalley of the National Association of Social Workers distributed and read from prepared testimony (Exhibit J). Carolyn Wilson, Carson City Branch Manager of Job Opportunities in Nevada, distributed and read from prepared testimony (Exhibit K). Ms. Giunchigliani requested preparation of a document showing where in the Executive Budget the recommendations discussed by Ms. Wilson are funded. She expressed her support of incentive-based programs. Ms. Tiffany questioned the effectiveness of teaching job skills. Ms. Wilson responded that although not all Welfare clients would benefit, the effort was very helpful to many clients. Mr. Allard stated measurement indicator No. 9, the number of cases closed due to employment, seemed very small compared to the number of monthly recipients. Ms. Wilson responded the Job Opportunities and Basic Skills Training (JOBS) program addresses only a very small proportion of clients. Ms. Florence added the number of clients eligible is limited by funding; also, clients typically do not report when they do find a job. Mr. Allard asked if data were available showing how many clients had achieved self-sufficiency. Ms. Florence said that data was not available, but approximately 6% of the caseload does have earnings. Mr. Allard asked whether the possibility of training Welfare mothers to be child care givers had been explored. This would enable a larger portion of Welfare mothers to work and would avoid the necessity of paying child care for as many working mothers. Ms. Florence replied in 1989, a pilot project to train Welfare mothers to be child care providers was initiated with CSA in northern Nevada. This program was not successful because there were not enough interested individuals to make it cost effective. Ms. Giunchigliani observed efforts should be directed at reducing recidivism and providing a safety net. The way to do this is to address the needs of the entire person as the major source of Welfare clients is working poor who live paycheck to paycheck and are vulnerable to any reduction in financial status. Senator Rawson commented on findings in "Aid to Families With Dependent Children, FY 1994 Characteristic Study," noting 70% of AFDC recipients are less than 21 years of age. He also noted 46% of AFDC recipients have come to Nevada from California with the majority of those having lived in the state less than six months. There is no history on this group to show whether they came to Nevada for a job that did not materialize. He observed the characteristics of this group need to be determined and programs then tailored to fit the group specifics. Jon Sasser, Coordinator of Litigation and Training, Nevada Legal Services, Inc., distributed and read from prepared testimony (Exhibit L). Denell Hahn, Director of Clark County Social Service, spoke regarding Clark County's partnership with the Welfare Division. Ms. Hahn encouraged favorable consideration of the social work positions and eligibility positions requested in the state Welfare budget. She indicated social workers are usually the first contact with families in need. ADC eligibility can be determined in one day and families can be given an emergency grant until they get into the AFDC program; being accepted into the AFDC program can take as long as two months. Clark County Social Service employs more licensed social workers than any agency in the state. In many cases, money will not solve a family's problems and social workers would be able to determine how best to handle a situation. Many of the questions asked by Social Service and Welfare are the same and combining forces would eliminate some degree of duplication of effort. Mr. Spitler asked how the general public is able to know there are two different entities providing services. He suggested contracting with Clark County to provide services rather than duplicating efforts. Ms. Hahn responded in many states counties do handle public welfare business; she added people learn of the two types of services because Clark County Social Service is located at many different sites and refers clients to the various appropriate programs. Mr. Spitler observed it is important to have single points of contact and it is important to move away from stopgap measures. He noted two systems working side by side might result in duplication of services which ultimately costs citizens more money and minimizes what becomes available to a recipient. Mrs. Evans expressed her appreciation to all of the ADC Coalition participants for their work and to Ms. Florence for her leadership and urged them to continue in their efforts to make suggestions and generate ideas for Welfare reform. Mrs. Brower complimented the ADC Coalition participants for their efforts at generating cooperation between state, county and city agencies. She expressed her support of designing a single application form for all agencies. Ronald M. Rentner, Pastor of Lord of Mercy Lutheran Church in Sparks, Nevada and Director of Advocacy, Lutheran Advocacy Ministry in Nevada, distributed and read from a prepared statement (Exhibit M). Elizabeth Livingston of the Nevada Women's Lobby testified the Nevada Women's Lobby is in full support of the proposal submitted by the Welfare Reform Task Force and urged the committee to help improve the lives of Nevada's poor women and children. Robin Williamson representing the Nevada State PTA distributed a document entitled "Fill-the-Gap" (Exhibit N). Ms. Williams indicated the Nevada PTA recognizes the need to address the general welfare of the whole child; that the impact of poverty on public education is great; and that the relationship between good nutrition, health and well-being is vital to a successful school experience. In April of 1993, the Nevada PTA passed two emergency resolutions relating to Welfare which urge an increase in ADC benefits and oppose any Welfare reforms using sanctions and/or other punitive measures. At the 1994 Nevada PTA Legislative Convention, delegates adopted resolutions supporting "Fill-the-Gap" and presumptive Medicaid eligibility for pregnant women. This attention to Welfare issues by Nevada PTA members represents broad-based support for dollars spent helping children. The Nevada PTA urges the Nevada Legislature to increase Aid to Dependent Children benefits to at least 60% of the current standard of need; to support "Fill-the-Gap" and presumptive Medicaid eligibility for pregnant women; and to oppose any Welfare reforms which incorporate grant reductions or other punitive measures. Senator Rawson asked for clarification on the definition of 60% of need. Ms. Williamson responded it was 60% of the $699 threshold, or $420. CHILD SUPPORT ENFORCEMENT PROGRAM - PAGE 1199 Ms. Florence introduced Mike Willden, Deputy Welfare Administrator. Chairman Arberry requested Ms. Florence discuss decision unit E125 regarding funding for utilization of a collection agency and that she indicate whether this approach is proving to be effective. Ms. Florence testified the division's contract with GC Services became effective in August of 1994. She indicated the program has been very successful in terms of dollars returned for state costs; for example, for every dollar spent out of the State's share of collections, $62.50 is earned. Collections have been approximately $7,000 per month. When the program was begun, it was planned to send those accounts to collection which were over three years old and without collection activity; however, in January of 1995, the threshold was changed to two years and no collection activity. An unanticipated side benefit of the program has been that through GC services, other location information is being received which assists with other active cases. Ms. Florence said overall the program has demonstrated favorable results; however, the authority requested in the budget is probably optimistic and the division will review it further in subcommittee. Chairman Arberry stated research showed approximately $35,000 was collected while the division projects $900,000 for FY 96 and $1.1 million for FY 97. Ms. Florence responded the program was slow in being initiated and the projected collections should probably be revised downward. She added this budget account contains no General Fund revenue and any collections would ultimately become reversions after program expenses. Mr. Close requested explanation of the "Incentive to Counties" line item. Ms. Florence explained the federal government provides a 6% incentive on collections which is returned to county district attorney offices that operate in partnership with the division for the non-AFDC caseload. The federal participation money is returned to the counties for their collection efforts and the division also receives a portion of incentive. Chairman Raggio asked whether the transfers to General Fund of $2,087,266 and $2,656,344 were realistic figures. Ms. Florence responded affirmatively. ASSISTANCE TO AGED AND BLIND - PAGE 1205 Ms. Florence testified this budget provides supplemental payments to low income aged and blind individuals; it also supports individuals in adult group care facilities. The state has provided supplements to the SSI program since 1974, but has never opted to provide supplements to individuals on SSI disability. This budget is driven by caseload costs, and the M200 decision unit reflects caseload increases of approximately 7% per year. The E400 decision unit relates to the adult group care facility waiver which the division attempted to implement during the last biennium in conjunction with the Division for Aging Services; the objective was to move individuals from long term care facilities into group care facilities at a lower cost with supportive services. The program was not successful as those individuals in long term care facilities did not wish to be moved into another environment. The program is being revised in collaboration with the Division of Aging Services to provide services to people in the Community Home Based Initiatives Program (CHIP) who become hospitalized. Based on the level of care required, those clients will be moved into group care facilities. A waiver has been prepared and is currently under review. It is anticipated to move approximately five people a month into group care facilities. Chairman Arberry inquired what savings would be generated by the program and if that was built into the budget. Mr. Willden responded savings were not built into the Medicaid budget; he noted this change should be made to the Medicaid line item. Chairman Arberry asked what dollar amount was involved. Mr. Willden said that amount was not yet calculated. Ms. Florence noted during the last biennium $300,000 in savings was projected the first year of the program. Mrs. Evans observed one difficulty with the program was that aged individuals did not like to enter long term care and then leave it. She asked if the waiver could be rewritten. Ms. Florence responded the waiver would only require the division to demonstrate that community based care is less expensive than institutional care. Structuring the program is difficult as eligibility requirements must be carefully set to avoid excessive numbers of eligible people. Ms. Florence noted the state of Oregon has a large home and community based program that essentially opened up an entirely new category of eligible individuals. The division has attempted to avoid that by placing stringent requirements on level of care needs and has put checks into the system to insure the program remains controllable. Ms. Tiffany inquired whether those blind individuals served by the program are living in institutions. Ms. Florence said this is not necessarily the case for those receiving supplementary payments; however; those individuals affected by the group care waiver proposal, decision unit E400, are aged, blind or disabled and do require assistance with the activities of daily living. Ms. Tiffany referred to the Assistance to the Blind Business Enterprise Program which specifically employs the blind. She asked whether any of these individuals could be directed towards employment in that business enterprise. Ms. Florence said it was possible for those individuals receiving supplemental payments but was not likely as the clients were typically long term recipients who were aged as well as blind. Mr. Close referred to the administrative charge for SSI payments and asked if an alternative to the fee was available. Ms. Florence explained the administrative fee has increased over the last two years and whether it would be more cost efficient for the state to administer and determine eligibility locally needs to be explored. Ms. Florence added it would be better to wait until NOMADS is fully operational as major programming changes to the existing computer system would be required to make that determination. FOOD STAMP PROGRAM - PAGE 1209 Discussion of this budget was deferred to subcommittee. NEVADA MEDICAID - PAGE 1215 Ms. Florence explained the Medicaid budget provides for medical services to families and individuals eligible for various programs under the Social Security Act. The budget receives federal funds at the levels of 50 percent for medical services; 90 percent for family planning services; 50 percent for staffing costs; and 75 percent for professional medical staffing. The program has undergone changes and now provides for care of uninsured individuals, prenatal care and preventative health care. SB 559 will require the agency to implement a mandatory managed care program which is proposed to begin in January 1996. This will require a statutory change since SB 559 requires that a program be implemented by July 1995. Ms. Florence noted many of the measurement indicators were derived from points raised by legislative audits. Measurement indicator No. 1 relates to claims processing by the fiscal agent, Blue Cross/Blue Shield. The contract requires Blue Cross/Blue Shield to process 80 percent of claims within 30 days and 90 percent within 60 days. The 30 day projected level was exceeded in 1994, while the 60 day projected level was somewhat below projection. Measurement indicator No. 2, edit overrides, exceeded the goal for FY 94. Third party payment collections, measurement indicator No. 3, have consistently been approximately 23 percent of overall claims paid, primarily due to Medicare. Measurement indicator No. 4 reflects the success of the MOMS program. Measurement indicator No. 5, percent participation in EPSDT, is close to 50 percent for FY 95 and was 41 percent in FY 94. Chairman Arberry noted in FY 94, approximately $898,000 was collected in fines and penalties through the Attorney General's Medicaid Fraud Unit and was used to offset Medicaid costs; the Executive Budget includes $750,000 in fines and penalties for FY 96 and FY 97. He questioned why fines and penalties have been reduced when Medicaid fraud investigations are being increased. Mike Willden responded the amount reflected in the budget was an estimate and probably more revenue should be budgeted. Chairman Arberry requested this be done and revisions be submitted to fiscal staff. Ms. Florence continued with an explanation of measurement indicator No. 6. The division is required to screen every patient who may enter into long term care to determine whether active mental health treatment would be required. She indicated revised numbers would be submitted to the subcommittee as the rate of growth for the number of screenings is not as dramatic as reflected in the budget. Ms. Florence noted legislation for the Medicaid Estate Recovery Program was implemented last session; however, no staff was provided. That program, reflected in measurement indicator No. 7, is being pursued with existing staff and it is expected to exceed the projection for this fiscal year. Mr. Close referred to measurement indicator No. 8 and inquired if there appears to be a difference in costs between fee-for-service and managed care. Ms. Florence clarified that in these indicators, managed care relates to the existing primary care case management program and not to the proposed managed care program. Physician, laboratory, x-ray and pharmacy services are included in the comparisons. Chairman Arberry requested Ms. Florence move to a discussion of the budget. Ms. Florence explained the base budget includes a number of changes, primarily due to the change in caseload projections. The original request was based on May caseloads; however, the Governor's recommended budget is based on November caseloads as well as the September Medicaid payment projection. Adjustments are also the result of changes in the disproportionate share program and intergovernmental transfers. Senator Jacobsen requested that information regarding the location and square footage of Welfare offices be provided to the committee in order to determine whether enough space exists to house new equipment and personnel. Ms. Florence noted office locations are listed in the document entitled "Overview of Programs, Nevada State Welfare Division" (Exhibit O). Senator Rawson referred to the budget summary on page 1226 and inquired what comprised the differences between the agency request and the Governor's recommendation in total expenditures. Ms. Florence responded factors involved include: the change in caseload projections; the tax program and disproportionate share payments; CPI rate changes from 5 percent to 2.5 percent in the Governor's budget; changes in the Medicaid projection module; and adjustments to the base budget. Senator Rawson asked if the budget recommended by the Governor represents the agency's request. Ms. Florence responded affirmatively. Mrs. Chowning inquired if conditions at the rented Belrose facility have improved. Ms. Florence responded no, but reported extensive remodeling is scheduled to begin in a few days. The roof has already been repaired and file space has been expanded. Chairman Arberry questioned whether there were any plans to move agencies located on Shadow Lane closer to the county offices and thereby reduce travel time for applicants. He noted a five-story building on Shadow Lane has several vacancies. Ms. Florence responded relocating approximately two hundred staff members would be very costly and finding appropriate space has always been difficult. Senator Raggio inquired if the figures in the M100 decision unit were based on CPI increases of 3.75 percent for hospital providers in both years and 4 percent for long term care providers in the first year and 5 percent in the second year. He questioned the rationale for the difference between hospital providers and long term care providers and the 2.5 percent CPI increase for providers not mandated under the Boren Amendment. Ms. Florence explained the Boren Amendment applies to long term care and acute care facilities and that the rate increases are based on information provided by the Health Care Financial Analysis Unit which audits their cost reports and provides appropriate rate increases for hospitals and long term care. The 2.5 percent increase was projected in an attempt to try to maintain providers who are currently in the fee-for-service system. Senator Raggio inquired what percentage of the M100 decision unit pertains to discretionary providers. Mr. Willden indicated this information would be provided at a later date. Ms. Tiffany requested explanation of the Med Pay amounts on page 1217 and those on page 1226, and asked what revenue is being used to pick up the tail which results from initiating managed care. Ms. Florence said the Med Pay categories relate to tail payments. The tail is not incorporated as a figure per se, but is proposed to be funded as a one time appropriation of $13.4 million for the biennium, separate from this budget. Ms. Tiffany confirmed the $13.4 million would resolve all existing claims up until such time as transition is made to managed care. Ms. Florence responded all claims for the AFDC, CHAP and Child Welfare population will be resolved over a three year payment schedule. The managed care program will first impact only urban areas. Ms. Tiffany inquired where the funding source for the $13.4 million appears in the budget. Ms. Florence responded the $13.4 million is the state's share from the General Fund and is reflected on page A39. This is an unfunded liability and with the move to managed care, this liability needs to be addressed. At the same time, monthly capitated payments are being implemented. Ms. Tiffany asked why the Med Pay numbers at the beginning of the budget match the Med Pay numbers at the back of the budget. Mr. Willden explained page 1226 is a summary of all decision units including the base budget, enhancements and managed care adjustments. Ms. Giunchigliani referred to Transfer to Medicaid on page 993 and questioned where that appears on page 1217 and page 1222. Ms. Florence said the $71 million in Agency Transfer under Governor Recommends on page 1217 is the $71 million from page 993 transferred to Medicaid. Ms. Giunchigliani confirmed the hospital provider tax had been $46 million and asked how the amount came to $71 million. Ms. Florence explained $34.5 million for disproportionate share payments, $22.1 million in carry forward, and $14.4 million from intergovernmental transfers make up the $71 million. Ms. Giunchigliani confirmed disproportionate share relates to indigent services provided by public entities in the upcoming programs and asked what institutions are being considered to provide services. Ms. Florence responded discussions have been held with University Medical Center, Washoe Medical Center and some rural hospitals. Ms. Florence explained the M200 decision unit relates to caseload growth. The caseload projection for FY 96 is an increase of approximately 31 percent over FY 94; FY 97 is projected to increase approximately 13 percent over FY 96. This module provides four additional staff members including two Medicaid specialists, one management analyst and one program assistant in the first year of the biennium and two Medicaid specialists in the second year of the biennium. Expenses in this decision unit are personnel related except for Fiscal Agent Charge and Med Pay Current, Second and Third Years and County Indigent Program which are related to caseload increases. Chairman Arberry requested discussion of decision unit E175. Ms. Florence explained this decision unit relates to funding for staff to attend various training courses, both in-state and out-of-state. In-state courses include Personal Care Training and PASSAR Training for screening of residents who may be discharged to long term care facilities. Out-of-state conferences include national conferences for state Medicaid directors, home and community based waiver conferences, meetings related to drug utilization and review functions, and the American Public Welfare Association. Ms. Florence testified the E401 decision unit recommends funding for the Medicaid Managed Care Program. This decision unit reflects reductions in claims as a result of the AFDC, CHAP and Child Welfare population that would move into managed care and the associated reduction in fiscal agent charges and utilization review. It also incorporates capitated payments for those entering into managed care and contractual costs associated with implementing the program. Ms. Florence noted the interim committee on health care made a number of recommendations to the agency with respect to program implementation and what functions would be best handled by the Welfare Division and what functions should be contracted out, such as external quality review and actuarial services. Contracting costs are a primary element of the operating expense line. Decision unit E401 also provides for three staff within the managed care unit. As recommended by the interim health care committee, the program will require a full time manager, a Social Welfare Program Chief, a Management Analyst II to monitor the program as well as to handle policy issues associated with managed care, and a Management Assistant II to provide clerical support for the unit. Ms. Giunchigliani confirmed AFDC and CHAP would move into the managed care program and asked what caseload that would involve. Ms. Florence responded for FY 97 the AFDC caseload is estimated to be 40,669, CHAP is estimated at 16,852 and Child Welfare at 1,824. Ms. Giunchigliani asked what the capitated payments would be. Ms. Florence answered it is projected capitated payments would total $38,933,319 in FY 96 and $150,255,287 in FY 97. She pointed out capitation is based on assumptions that may change dramatically by information received from the actuary. Ms. Giunchigliani requested a definition of the term "capitated." Ms. Florence responded she understood capitated to mean a per person cost to be paid monthly to a provider for the full range of services as defined in a contract. Ms. Giunchigliani asked if administrative costs are rolled into the capitated cost. Ms. Florence responded affirmatively. When Ms. Giunchigliani asked if a cost per person is available, Ms. Florence responded it is not. Ms. Giunchigliani then asked how the projection was made for the estimated $38 million cost. Ms. Florence responded per person costs are based on an assumption of a 3 percent savings from the cost in a fee-for-service environment. That cost, medical services only, assumes administrative costs would be included. Ms. Giunchigliani asked how utilization review costs are incorporated. Ms. Florence indicated a savings is projected in utilization review costs because of the reduction from the fee-for-service environment and noted providers would be expected to do utilization review. Ms. Giunchigliani expressed concern that outside entities should also perform utilization review and asked if actual numbers could be monitored monthly to assure clients are receiving appropriate quality care. Ms. Florence explained external quality review is contained within the program and new staff members will perform some monitoring functions as well. Ms. Giunchigliani commented there is no reduction in staff as a result of moving into a managed care program. Ms. Florence stated ultimately staffing numbers will be reduced. Ms. Giunchigliani asked what the total sum was for contractual costs. Ms. Florence responded contractual costs are reflected in Operating Expenses on page 1222. Ms. Giunchigliani confirmed an agency to perform utilization review has not been selected and the selection process will involve a request for proposal. Senator Raggio emphasized funding for the managed care program will come from intergovernmental transfers and that a major portion, $45 million, will be funded by the balance forward reflected in the Hospital Tax Account. He asked, assuming the program continues as projected, if General Fund money will be required to replace the $45 million in the next biennium. Ms. Florence responded affirmatively. Senator Raggio emphasized to the committee that in the next biennium there will be no balance forward and the $45 million will have to be made up by the General Fund. Ms. Giunchigliani requested Ms. Florence report back to the subcommittee regarding presumptive eligibility for pregnant women. HOMEMAKING SERVICES - PAGE 1227 Discussion of this budget was deferred to subcommittee. EMPLOYMENT AND TRAINING - PAGE 1231 Ms. Florence explained the Interim Welfare Reform Task Force studied how best to design a program to meet the needs of all concerned agencies. The Welfare Reform Initiative is aimed at getting people to work and enabling them to make a successful transition to self-sufficiency. To that end, clients would be allowed to retain earnings longer as grants would not be reduced immediately upon going to work; child care and Medicaid coverage benefits would be continued; and counseling would be provided in conjunction with the Department of Employment, Training and Rehabilitation to target jobs. Ms. Florence explained the overall budget is driven by caseload and federal requirements for increasing participation rates. Decision unit M200 shows $1.5 million related to caseload increases and staffing required as a result of those increases. Ms. Florence noted the participation rate has increased from 15 percent to 20 percent for the AFDC basic program and the participation rate for the AFDC unemployed parents' program is expected to increase from 40 percent to 75 percent by the end of FY 97. Decision unit M593 proposes six additional employment and training specialists and one management assistant in FY 96 and one additional employment and training specialist in FY 97. When M200 and M593 are taken in conjunction, the result is a doubling of staff in Employment and Training. Chairman Arberry inquired how long it would take under the Governor's proposed Welfare Reform Demonstration Project to expand employment and training services to slow the AFDC caseload growth. Ms. Florence answered the caseload is projected to slow approximately 2 percent in the second year of the biennium and this projection includes employment and training and also changing eligibility rules. Ms. Giunchigliani asked whether the JOBS program could be transferred to another agency or shared with DETR without jeopardizing federal funds. Ms. Florence responded it could be done; however, assurance would be required that services go only to those eligible for AFDC. Ms. Giunchigliani indicated the job training function should be transferred to whatever agency handled it best and inquired how this would be done. Ms. Florence responded job training was being handled very well through interagency agreements but that ultimately moving employment and training to DETR might be beneficial. Ms. Giunchigliani asked whether a system was in place with the ability to track clients to ensure they were not utilizing several agencies for the same function. Ms. Florence responded that a common referral and data base which will be shared among the various agencies is being developed. Senator Raggio cited cost figures generated by fiscal staff and expressed concern whether the waiver requirements of federal cost neutrality could be met, indicating if it was not certain, the request should not be made. In addition, he stressed that whatever costs the state might be committed to beyond the current biennium need to be considered. Ms. Florence questioned whether the figures provided by fiscal staff took into consideration the test and control groups for the change in budgeting rules, one of the federal government's requirements. She indicated preliminary estimates showed the total cost of Welfare Reform in five years to be approximately $9.8 million in state funds. When the two percent slowing of caseload growth is taken into consideration, the total cost of Welfare Reform to the state is $8.6 million. Consideration of a waiver would necessitate looking at a more cumulative savings or slowing of caseload growth. Ms. Florence agreed to work on providing projections of dollar commitments for the future and Senator Raggio requested fiscal staff work with the Division to generate this information. Ms. Tiffany observed the 34 people who work in the JOBS program placed 887 people which worked out to 28 people per employee or approximately 2 people per employee per month. Ms. Florence responded the numbers are often under reported because people do not notify Welfare when they do find work. GAMING CONTROL BOARD - PAGE 669 William Bible, Chairman of the State Gaming Control Board, introduced Harlan Elges, Chief of the Administration Division of the Gaming Control Board, and Edward Allen, Chief of the Electronic Services Division of the Gaming Control Board. Mr. Bible explained the Gaming Control Board has two budget accounts: a consolidated budget account including all the Gaming Control Board Divisions and a collection or investigative fee budget account which transfers a significant portion of its revenues to the administrative budget account in support of personnel costs. Mr. Bible distributed an organizational chart and attachments (Exhibit P) and explained the Gaming Control Board consists of three full time members appointed by the Governor. Additionally, five part time members of the Nevada Gaming Commission serve as the ultimate authority for licensure matters, set policy and have the authority to adopt regulations. The Gaming Control Board is made up of several Divisions. The Administration Division oversees budgets, personnel, hearing functions, research and special investigations. The Audit Division is responsible for auditing Group I licensees ($3 million or more per month in revenue) and Group II licensees ($1-3 million per month in revenue). The Investigations Division and Corporate Securities Division perform pre-licensure investigations on individuals who have applied for gaming licenses. The Electronic Services Division is responsible for computer operations and laboratory functions relating to testing of gaming devices. The Enforcement Division is the law enforcement arm of the Gaming Control Board. The Tax and License Division collects taxes levied by Chapter 463 and is responsible for Group III licensees (non-restricted licensees with less than $1 million per month in revenue). Mr. Bible noted page 2 of Exhibit P is a fact sheet which includes: the number of staff assigned to various divisions; a listing of the number of licensed locations throughout the state; a listing of State Gaming Taxes and License Fees and their distribution. Page 3 contains a pie chart which reflects the contribution of Gaming Taxes to the General Fund. Page 4 demonstrates actual collections and expenditures for FY 90 through FY 94 and projected collections and expenditures for FY 95 through FY 97. The Board is authorized by statute to spend up to 10 percent of its collections. Pages 5 through 9 compare Gaming Control Board staffing levels to various components of gaming activity. Page 10 displays 32 new positions recommended in the Executive Budget; 25 positions and seven positions are recommended for the first and second years of the biennium respectively. Mr. Bible testified one-shot appropriations are reflected on page A35 of the Executive Budget; a request for $54,400 would implement electronic filing by licensees which would include electronic filing of tax reports to expedite processing and shift some data entry from the Gaming Control Board to licensees. Mr. Elges distributed a document entitled "Gaming Revenue Report," a copy of which is on file in the Research Library of the Legislative Counsel Bureau, and explained this is the monthly statistical report produced by the Gaming Control Board. Licensees take information from their computers and manually write it on Gaming Control Board forms and Gaming Control Board personnel then manually enter the data into the Gaming computers. Mr. Bible distributed a document entitled "One-Time Appropriation for Computer: Hardware - $221,356, Software - $61,000" (Exhibit Q). Mr. Allen explained this appropriation will make existing computer resources more available to agents and will provide computer support for field agents, primarily in the Audit Division and the Investigations Division. When Chairman Arberry inquired why the Gaming Control Board has not been able to move into the new state office building, Mr. Bible explained there had been difficulties with cabling for computer operations. These problems have been resolved. More recent problems have included power surges; however, it is planned to move within two weeks. Mr. Allen explained another agency noticed the problem which caused a failure of at least one computer and several monitors. Power line monitors were placed in the building and it was discovered there were separate data power circuits at each work station for computer equipment and other power circuits for calculators, coffee pots, etc. The data power circuits had not been identified and computers and calculators were plugged into the same circuits and it is thought that caused a major portion of the problem. Mr. Bible said the goal for measurement indicator No. 1, Audit Program, had been to audit each licensee within 2.5 years. Actuals for FY 93 and FY 94 were 3.02 years and 3.27 years respectively. FY 95 is projected at 3.0 years and it is hoped additional staff will improve this performance. A portion of the audit responsibility has been shifted to private CPA's. Mr. Bible explained regulations require larger licensees to have at least annual audits; casinos are visited more frequently than this in accordance with Regulation 6A Program activities by agreement between the federal government and the state of Nevada whereby the Gaming Control Board performs Title XXXI or Bank Secrecy Act responsibilities for the federal government designed to prevent money laundering. The Corporate Securities Division has responsibility for oversight of the state's publicly traded corporations. Mr. Bible explained the measurement indicator on page 670 for actual FY 94 PTC applications filed and related approvals appears high because a large number of licensees went from privately traded corporations to publicly traded corporations in order to access the capital market to finance gaming expansion activities. Chairman Arberry questioned whether the audit goal of 2.5 years is attainable at this time. Mr. Bible responded negatively. Chairman Arberry referred to page 671, measurement indicators for Enforcement Division, and noted the number of work permit applications processed is reflected but the number of work permit applications rejected is not. Mr. Bible said this figure would be provided. Senator Coffin inquired what authority the Gaming Control Board has regarding out- of-state activities and if enough staff is available for those functions. Mr. Bible explained Nevada enacted a foreign gaming statute in 1975 which stated licensees engaging in gaming activity outside of the state of Nevada required prior approval from the Nevada Gaming Commission. Regulations adopted by the Nevada Gaming Commission modified this statute to provide greater flexibility and remove some of the prior approval components. Nevada licensees are required to meet the same quality and standards wherever they are licensed. As licensees are approved to engage in gaming activity outside the state of Nevada, revolving funds are established whereby licensees deposit funds with the Gaming Control Board which allow further investigative activities as the Board determines. Mr. Bible indicated when incidents arise outside the state, the Nevada Gaming Control Board does investigate but generally not as the primary agency. Senator Rawson asked if reciprocal authorities or agreements or the equivalent of extradition powers are available to work with all the different jurisdictions. Mr. Bible responded in many instances memorandums of understanding are written with regulatory agencies in other states and countries which provide for sharing and exchange of information. Mr. Bible reviewed some features of the base budget. The Board's budget is funded through a combination of General Fund authorizations and fees charged to applicants through the Investigations Division, the Corporate Securities Division, research and development activities of the Audit Division and the Electronic Services Division in terms of approvals for new gaming devices. The base budget includes $2.5 million in fees which are recharged from the Gaming Control Board Investigation Fund. Collections are expected to exceed the projection of $2.6 million by $150,000 to $200,000. In other non-state revenue, $15,000 is included for teaching seminars at the University of Nevada, Las Vegas. Expenditures are included for four full time attorneys general in northern Nevada and four in southern Nevada, secretarial staff, travel and operating expenses. Chairman Arberry inquired if any contracts were made with private legal firms. Mr. Bible responded negatively. He indicated in the past some private legal and accounting assistance has been used in investigative activities, primarily in foreign countries. Chairman Arberry asked which law firms had provided this assistance. Mr. Bible answered he would have to research this information. Mr. Bible indicated the M100 decision unit is for inflation in areas such as postage, motor pool and utilities. The M200 decision unit reflects the addition of 32 staff, 25 in the first year and seven in the second year of the biennium. Staffing assignments for the new positions are listed on page 10 of Exhibit P. Chairman Arberry requested explanation of one-shot appropriations on page A39. Mr. Bible responded $38,450 is for replacement of furniture and equipment; $7,500 is to replace an emulation microprocessor. Mr. Allen explained an emulator provides external control of gaming devices through an external keyboard and is used for testing gaming devices. Mr. Bible added all gaming devices are tested and approved before use in the state. Senator Rawson inquired who is to receive the Hepatitis B vaccinations funded on page 675 in the amount of $2,347. Mr. Elges responded an OSHA requirement states Hepatitis B vaccinations must be offered to all enforcement agents. Senator O'Donnell referred to decision unit E720 on page 676 and requested explanation of the data link which is requested in the amount of $491,998; the Governor recommends $18,692. Mr. Bible responded most of this request was moved to the one-shot appropriation of $282,356 for computer equipment. The data link with Las Vegas Police would expedite processing of background checks necessary for all gaming applications. Ms. Tiffany inquired what would be necessary to avoid duplication of investigations or forms. Mr. Bible said the statutes provide concurrent jurisdiction on licensing matters between the state and the county and require counties to use Gaming Control Board forms as often as possible. Ms. Tiffany asked if the requested computer link would expedite processing or provide faster turn around. Mr. Bible responded the computer link would not expedite processing as turn around time is in some cases dependent on other agencies such as the FBI when those agencies are involved in investigations. Chairman Arberry inquired how the 25 new positions requested on July 1 could be brought on board by that time rather than October 1. Mr. Bible said in most cases, hiring lists are already compiled for those positions; however, it is not realistic to expect most positions to be filled by July 1. If possible, it would be beneficial to hire investigative agents and corporate security agents prior to July 1 and fund them from this year's budget savings through special authorization. Mr. Marvel requested Mr. Bible discuss decision unit E175 on page 675. Mr. Bible explained this decision unit requests reimbursement for license fees to the 45 to 50 certified public accountants who are required to have a CPA license as a condition of their employment in the Audit Division. This decision unit also includes a request for $13,000 and $17,000 in the first and second years of the biennium respectively to authorize the Personnel Division to study Gaming Control Board salaries in comparison with the salaries of comparable positions in the state classified service. Two divisions would be reviewed in the first year and the remainder in the second year of the biennium. The Budget Director requested Personnel review some of the Gaming Control Board's salaries in January and preliminary information indicates Gaming salaries to be approximately 6.3 percent behind state classified salaries. Relative parity with the classified system exists in the Enforcement and Administration Division; however, the Audit Division is approximately 14 percent behind state classified salaries. Mr. Bible indicated employees are being lost due to salaries not being competitive. Mr. Marvel noted other agencies had requested and not received reimbursement for license fees. He observed the precedent of reimbursing professional license fees should not be set. Mr. Bible responded reimbursing employees for their license fees would help reduce employee turnover. Ms. Giunchigliani asked why many of Gaming's employees were not part of the state classified employment system. Mr. Bible responded the Board has always hired unclassified employees which allows greater flexibility in hiring and recruitment practices. Mr. Bible indicated he would appreciate the opportunity to further discuss salary issues with a subcommittee. GAMING CONTROL BOARD INVESTIGATION - PAGE 679 Mr. Bible explained this budget account is for collection of the Board's investigative fees. Investigative fees collected from applicants vary greatly depending on the complexity and difficulty of the investigation. Funds are collected into this account and are expended directly for travel and operating expenses. Requested in this budget is out-of-state travel in the amount of $434,144, in-state travel of $108,143 and operating expenses of $183,339. Funds are transferred back to the Gaming Control Board account to reimburse labor costs. Senator Raggio inquired whether applicants receive an itemized billing outlining total investigation costs. Mr. Bible responded each applicant receives a bill; however, detailed costs are provided only on request. Senator Raggio observed many applicants do not understand the amounts billed in connection with an investigation and inquired what assurance exists that applicants are billed only for the cost of their specific investigation. Mr. Bible responded all investigators keep detailed time and expense records for billing purposes. Senator Raggio asked if applicants are entitled to receive a detailed billing. Mr. Bible responded applicants normally do not question the bill; he noted in some cases detail would not be provided to preserve privacy of those who had provided information. Senator Raggio inquired again if applicants are billed for the actual cost of their investigation. Mr. Bible responded affirmatively. Mr. Elges added that a summary bill is provided. Senator Jacobsen requested an update regarding the status of Indian gaming in the state. Mr. Bible noted the state has now entered into three compacts for the conduct of Indian gaming. The first compact was enacted in 1987. The Board has considered the application for the Fort Mojave Project, managed by Bob Cashell. The Commission will consider that application on February 16. The state has entered into a slots-only compact with the Moapa Paiutes and a compact with the Las Vegas Paiutes. Negotiations are in process with the Reno-Sparks Indian Colony. The compacts all vary in terms of jurisdiction and accounting requirements; however, the Fort Mojave project will reimburse the state one percent or the greater of the Gaming Control Board's costs. Mr. Bible indicated the budget may need to be augmented because additional staffing may be required during the application and investigation process. Mr. Bible testified the federal government has proposed regulations to substantially amend Title XXXI, the Bank Secrecy Act, and may at some point during the biennium call upon the state to revise its regulations to conform with Title XXXI. There is a potential fiscal impact if this does occur. STATE INDUSTRIAL INSURANCE SYSTEM - PAGE 2049 Douglas Dirks, General Manager of the State Industrial Insurance System (SIIS), gave an overview of SIIS and changes that have occurred since the last session. SIIS adopted a strategic plan approximately a year ago which set several primary goals: 1) to pursue sound business practices at SIIS including developing a marketing and policy holder services unit; technologic advances in the area of imaging policy systems rewrites; 2) to use technology wherever possible to improve policy holder services; 3) to explore improvements in the way business is done through a total quality improvement program; 4) to improve communication at SIIS, both internally and externally by expanding the performance measures, empowering individuals to make decisions and providing for appropriate accountability; and 5) to pursue the financial responsibilities inherent in a trust fund as SIIS is a constitutional trust fund which derives its money from premiums charged to policy holders and the investment income earned on those dollars. Mr. Dirks explained adjustments to the base propose a reduction of 13.5 FTE. At the present time, the impact of managed care organizations is being evaluated. The managed care program has been in force for 13 months and the early indications suggest a financial benefit. Initially managed care organizations were not well acquainted with worker's compensation. Some of the contracted organizations had some experience with worker's compensation in the self-insured market but no one in Nevada was experienced in managed care in the SIIS environment and because of this, reductions in staffing were not realized in the early part of the program. However, in the last year staffing has been reallocated away from the claims areas and into policy holder services in response to an approximate 17 percent reduction in claims expenses, concurrent reduction in active claim counts and increase in overall numbers of policy holders. Mr. Dirks noted a substantial increase in in-state and out-of-state travel over the next biennium. This is due to an accounting change at SIIS. Previously travel expenses related to claims were charged directly to the claim which made tracking or expenditures difficult. Now, travel expenditures related to a claim appear in the travel category. All travel at SIIS will be centralized to provide a common point of review. Mr. Dirks testified there is an increase in travel expense not related to claims in order for staff to attend training on policy holder services, managed care, and other areas of the business that have been neglected in the past. Mr. Dirks pointed out a significant increase in funding for equipment. SIIS has placed a greater emphasis on loss control and staff has not had the necessary equipment to provide appropriate services to policy holders. Also proposed is an upgrade of the policy holder services area with greater attention paid to the ergonomic needs of staff, the majority of whom spend most of their work time at a keyboard in front of a monitor. It is projected this investment will pay for itself through fewer claims for staff. Mr. Dirks indicated an increase in funding for the land and building improvements area. SIIS owns its own buildings, many of them old and in need of repair. Data processing also includes a substantial funding increase for document imaging. There is a heavy demand on paper files by multiple users, staffed by 76 file clerks. It is believed efficiency would be greatly increased by converting to a document imaging environment. Chairman Arberry asked if testing of the imaging system had been completed. Mr. Dirks responded negatively and indicated vendors have been invited to perform evaluations as part of the bidding process. When the bidding process closes on February 15 at 5 p.m., the viability of the project will be evaluated. Ms. Giunchigliani inquired if Price Waterhouse is participating in the bidding process. Mr. Dirks responded to his knowledge, they did not. Ms. Giunchigliani asked if the committee would see the request for proposal at some point in the process. Mr. Dirks answered yes; six weeks are allowed for review of the request for proposal. Ms. Giunchigliani asked if the evaluation will include moving to the paper less environment in comparison to money spent in the past on the computer program which never functioned in the expected manner. Mr. Dirks said this is the next step in development of the computer program and that the difficulties with the function of the computer program were due in part to a change in environment from design until the time of implementation. He noted currently the program runs at about 98.5 percent availability. Ms. Giunchigliani confirmed it is no longer necessary to ship claims out of state to be processed due to the computer not functioning correctly and asked when this change occurred. Mr. Dirks responded the system came on-line November 6, 1993, at which time the claims system was only partially functional. This was corrected within 8-10 weeks; however, at the same time managed care organizations were brought on-line which added confusion in the area of medical bill payment. Ms. Giunchigliani inquired if the proposed new contract would include sanctions for time lines. Mr. Dirks responded affirmatively. Mr. Dirks continued the data processing area also includes a proposal to rewrite the policy holder system, the last portion of upgrade on the SIIS computer system. The current policy holder system is approximately 20 years old, is inadequate and the program is not easily modified. It is anticipated to move completely away from the state facility to a SIIS computer at the completion of the policy system rewrite, approximately in 1998. Mr. Dirks said the data processing area also incorporates a request for increased capacity and greater networking capabilities. SIIS is now doing business with 15 different managed care organizations and also provides access to its system for the Attorney General's Office, the Division of Industrial Relations and numerous outside users. It is anticipated to have more electronic communication with vendors in the future which will require an increase in capacity. Portions of this cost can be passed on to managed care organizations as part of the contract but some additional costs will be incurred. Ms. Giunchigliani indicated the last request for proposal included communication capabilities for managed care organizations and asked if electronic communication was currently in effect. Mr. Dirks responded managed care organizations currently do communicate as full users on the claims system. Ms. Giunchigliani noted the state had paid for computer hook-ups and then the capitated rate the state pays was also structured to include administrative costs. Mr. Dirks pointed out the capitated rate was separate from hook-up of the computer and managed care organizations do provide a terminal in their own offices. Ms. Giunchigliani requested explanation be provided of why a capitated rate is being paid to managed care organizations. Mr. Dirks explained the operating expense category includes an increase for managed care organizations. Proposed legislation will remove the mandates of seven managed care organizations in Clark County and five in Washoe County in order to open a more competitive bidding process and lower the cost of managed care. The cost of managed care has been budgeted at $20 million for the next biennium. Mr. Dirks noted a significant increase in the training expense category. Staff training will be necessary for the complex information system. Also, claims management training has been neglected. In addition, SIIS will be subject to regulation by the Division of Insurance and in 1996 will report on a statutory basis, a new method of accounting which will require training. Senator Raggio requested discussion regarding the fiscal impact of small business grouping for purposes of self-insurance and how that is reflected in the budget. Mr. Dirks stated the budget had been put together before the issuance of any regulations regarding group self-insurance by the Division of Insurance. The area is changing quickly. Hearings were held early in the winter, regulations have not yet been issued and are being readdressed by the Division of Insurance. Mr. Dirks referred to decision unit M200 and indicated it results from the impact of group self-insurance. A 20 percent reduction in overall premiums is expected over a period of five years. The Commissioner of Insurance has identified approximately $17 million of premium that have already requested information regarding the provisions of group self-insurance from the Insurance Commissioner's Office. It is projected to lose approximately $20 - $25 million in premium in the first year and up to 25 percent of premium or $110 million over a five year period of time. The impact will be significant as most likely the businesses lost will be those that have historically generated a profit for SIIS. Mr. Dirks stated three possible scenarios of the potential impact of group self- insurance have been developed. These scenarios were developed through determination by industry class and premium amount what businesses appeared to be the most likely candidates to move to group self-insurance. Information was obtained from other states that have already implemented group self-insurance plans to obtain their assessments of the impact; however, Nevada is unique in that SIIS has a $2 billion unfunded liability. It is believed this liability is responsible for causing many insurers to leave the system. Senator Raggio inquired what formed the basis for the estimate of a 25 percent reduction. Mr. Dirks indicated other states and individuals experienced in group self-insurance were surveyed to determine what types of industry classes were likely to form self-insurance groups. Internal data was studied in terms of loss ratios and premium volume. With no historical experience for group self-insurance in Nevada, the only method to project the impact has been to survey other states that have already gone through this process. Senator Raggio asked, assuming the provision is not repealed, what would change in the SIIS budget. Mr. Dirks said there would be a reduction in revenue of approximately $25 million in the first year. Decision unit M200 reflects a reduction in revenue of $94 million. However, this projection was made before any regulations were available and should now be revised to reflect $110 million over five years, with $20-$25 million in the first year. The first year will also include some reduction in claims expense but the premium will fall off much more quickly. Senator Raggio asked if there would also be a reduction in personnel. Mr. Dirks indicated this was true and that decision unit M200 does reflect a reduction in personnel. Senator Raggio indicated the committee needs a budget based on the existing law because a strong likelihood exists that the statute will not be repealed. Mr. Dirks reported this budget does provide for that reduction; however, the numbers will change depending on the final regulations formulated by the Commissioner of Insurance. Senator Raggio inquired if information was available on projections made last session. Mr. Dirks responded detailed information would be provided at a later date, but stated generally the projection was that in FY 94 SIIS would experience a $47 million negative cash flow, but in fact experienced a $61 million positive cash flow. Mr. Hettrick pointed out that the true loss appears to be $4 million. The actual FY 94 work program reflects 72 percent in claims cost and 8.5 percent in personnel. If those two figures, which total approximately $16 million, are deducted from the projected $20 million loss, the net loss would be approximately $4 million. In light of these figures, it would be difficult to justify not allowing that statute to remain in effect. Mr. Hettrick also noted a $25 million increase in premium under M201, partly due to an increase in premiums by raising the salary cap to which premiums apply. He added it would be difficult to stop group self-insurance when a $4 million loss is compared with a $25 million increase in premiums. Mr. Dirks responded the premium is driven by the payroll cap increasing to $36,000; also, the number of policy holders continues to increase although they are smaller policy holders than the policy holders which moved to self-insurance. Ms. Giunchigliani indicated policy as well as cost needs to be considered in this issue as the potential does exist to hurt small businesses which cannot and do not need to move into group self-insurance. She requested Mr. Dirks provide the figures regarding how many businesses are waiting to move to group self- insurance, how many businesses have already moved to group self-insurance during the last year, the size of the companies and what companies would remain within the system. Mr. Dirks responded this information had already been compiled and would be provided to the committee. Mr. Spitler mentioned the tail created with Medicaid liabilities when the conversion to a managed care system was made. Since SIIS converted in January of 1994, he asked where to find the amount of liability against whatever actuarials existed based on claims filed before the conversion. Mr. Dirks responded an actuarial report based on fiscal year is available but it is difficult to segregate the information at a particular point in time. Mr. Spitler inquired if data is available that demonstrates the liability against the reserve as opposed to what liabilities may be incurred under the managed care scenario. Mr. Dirks indicated this could possibly be done on a case based reserve. Mr. Spitler requested that any available information regarding the tail be provided to the committee. Senator Coffin inquired if private agencies have offered to purchase SIIS. Mr. Dirks responded he was not aware of an offer to acquire SIIS but there had been a proposal by a private insurer to provide consulting services regarding how the agency might be privatized; included in the proposal is how the consultant might be the successful candidate. Mr. Dirks indicated he was drafting a letter on behalf of the Governor in response to that proposal, but noted he would characterize the proposal as an offer to assume the $2 billion liability of SIIS and guarantee coverage for its 40,000 policy holders. Senator Coffin requested a copy of the Governor's final letter be provided to the committee. Mr. Dirks indicated he would communicate this request to the Governor's Office. Senator Coffin asked if SIIS had the ability under the law to declare bankruptcy. Mr. Dirks responded that to his knowledge this could not be done because SIIS is a constitutional trust fund and not covered by any of the federal bankruptcy laws. Senator Coffin inquired if the equivalent of a force majeure clause exists between policy holders and SIIS should the cash flow become insufficient to pay claims. Mr. Dirks expressed his reluctance to provide a legal answer but said his layman's answer is that there is no clear provision for either assessing policy holders or for the state assuming the liability. Senator Coffin asked if taxpayers would be responsible for the SIIS losses. Mr. Dirks said he had never seen a legal opinion which indicated it was the taxpayers' responsibility to assume that liability. Senator Coffin indicated he understood the Associated General Contractors planned on leaving SIIS and asked if legislation to repeal the existing provision would take into account the possibility of policy holders leaving the system with obligations in the form of a tail or claims incurred but not reported, and asked if the potential liability could be calculated on those policy holders expected to leave the system. Mr. Dirks responded premium deficiencies for the period of time a business had been a policy holder could be estimated; also, the premiums a policy holder have paid if SIIS premiums had been appropriately priced could be calculated. Senator Coffin asked if the system would continue to be obligated to pay pre- existing claims. Mr. Dirks responded affirmatively and said the presumption under the law is that policy holders pay premiums assessed to them and that is the extent of their responsibility. There is no provision in the law to allow the system to go back and charge additional premiums. Senator Coffin indicated the potential liability of those who might leave the system needed to be determined before a budget could be built. Mr. Dirks indicated these figures would be provided. Senator O'Donnell expanded on remarks by Mr. Spitler and Senator Coffin regarding the tail and the responsibility and liability for ongoing concerns of SIIS. An individual group that leaves SIIS does leave an unfunded liability or tail. If the group leaving the system is required to pay a portion of the unfunded liability, those remaining in the system will continue to be treated while those who left the system are no longer a burden on the medical community and payments for their medical costs no longer need to be made. The tail will gradually become smaller because those policy holders who have left the system are now taking care of their own unfunded liability. Mr. Dirks indicated if premium deficiency was measured over the years 1983 to 1994 and applied to the policy holders in the system during that time, the $2 billion unfunded liability would result because it represents the amount that should have been charged and wasn't. Mr. Hettrick observed no tail exists. Policy holders bought and paid for coverage and if the system inappropriately charged premiums, it is the responsibility of the system and not the policy holder. He likened SIIS to private insurance whereby premiums are paid and if a claim is incurred and the policy holder then decides to move to another company, the first company is still responsible for the claim and the policy holder moves to the next company without a tail. Senator O'Donnell noted a claim could be re-opened after several years, so it is difficult to calculate the true amount of the "tail." Ongoing costs and responsibilities exist and it is difficult on a long term basis to know how much to set aside for premiums for an individual who has been injured. Mr. Dirks stated this year SIIS is at a break-even point and is appropriately priced for the first time since 1983. Mr. Close agreed with Mr. Hettrick there is no "tail" because premiums have been paid by employers in good faith. He questioned whether policy holders are leaving the system because of the outstanding debt or because they are not satisfied with the service. Those who have moved to self-insurance have found their systems to be more efficient with claims handled more expeditiously than SIIS. SIIS is in competition with private enterprise and the state has no right to tell policy holders they cannot form their own insurance groups. Mr. Close questioned measurement indicators which reflect 52 percent of Nevada's work force on SIIS while the percentage of growth of active policy holders is demonstrated to be three percent. Mr. Dirks responded these figures are correct. Mr. Close asked when the 52 percent figure was calculated. Mr. Dirks noted this is at best an estimate taken from ESD numbers for the total number of employees in the state. Mr. Close requested written answers for questions regarding computer requests: the numbers and cost of treatments provided to workers by the provider since the managed care organization began; the number of workers treated by managed care organizations; and, a report of services provided in dollars spent. Mr. Dirks indicated this information would be forthcoming. Mr. Allard asked who would be responsible for claims re-opened after an insured had moved to self-insurance. Mr. Dirks responded re-opened claims were the responsibility of SIIS. Mr. Allard noted his business had experienced service problems with SIIS and suggested the shortfall be made up through improved efficiency. Mr. Dirks agreed with the need to increase efficiency at SIIS. He indicated the budget requests for training, rewriting the policy system and document imaging are aimed at improving efficiency. Ms. Giunchigliani inquired if audit positions would be returned to SIIS. Mr. Dirks said two of the six audit positions that were lost are being returned. Ms. Giunchigliani asked if this would help increase audit penetration. Mr. Dirks said bringing back two of six positions when the policy holder count has increased from 42,000 to 47,000 will cause penetration to decrease. Laptop computers are being requested for premium auditors to increase audit penetration and efficiency without increasing numbers of staff. Ms. Giunchigliani requested information regarding the 60 day turn-around on payment of claims, pre-existing conditions and denial of claims be available for review in subcommittee. Ms. Tiffany asked about the request for an imaging system. Mr. Dirks responded an unsuccessful pilot had been attempted in 1987, and SIIS has not been in an imaged environment since that time. SIIS REHABILITATION CENTER - PAGE 2057 Mr. Dirks testified the Jean Hanna Clark Rehabilitation Center has undergone many changes during the past few years. He noted a reduction of 59.5 FTE's, reflective of decreasing caseloads because of a reduction in overall claims counts. Currently there are 55,000 active claims compared to past counts of 65,000-70,000 active claims. Another major change is that the possibility of providing use of the facility to other parties who might find it beneficial is being explored. Ms. Giunchigliani inquired if the Center has become a managed care facility. Mr. Dirks said initially a provision existed in contracts with the managed care organizations which dictated that the first 25 percent of market share through managed care organizations would go to the Jean Hanna Clark Center. That provision has since been removed. Each managed care organization has placed the Center on its provider panel so the Center is now an optional referral but is no longer mandatory. Mr. Dirks added the system does not manage the relationship between providers and managed care organizations and only becomes involved if there are not enough providers in each specialty. Mrs. Brower indicated employees of the Center have speculated that it may close. Mr. Dirks responded this is a rumor and there has been no discussion of closing the facility. The effort is being made to make the facility self-sufficient. Current staffing levels do not match patient loads and either patient loads need to increase or staffing needs to be reduced. Staff reductions will occur only after every other avenue of increasing patient loads has been explored. Mr. Close spoke in support of the Jean Hanna Clark Center and the service it provides to the state. DIVISION OF INDUSTRIAL RELATIONS - PAGE 737 Rose McKinney-James introduced Ronald C. Swirczek, Administrator of the Division of Industrial Relations, and Mary Keating, Administrative Services Officer for the Division. Ms. McKinney-James observed the Division handles a variety of issues related to workplace and worker safety. Mr. Swirczek noted 109,000 workers' compensation claims were filed in FY 93 at a total cost of $528 million. This figure includes both SIIS and self-insured employers. He added the number of lost-time work claims has decreased from 21,000 in 1993 to 14,000 in 1994. Mr. Swirczek referred to page 737 in the Executive Budget and explained this account includes the Office of the Administrator, legal counsel and industrial insurance regulation which regulates worker's compensation. For the last two years, focus has been on the medical delivery system and an audit of the managed care organization program as it relates to SIIS will be completed soon. Mr. Swirczek stated another area of focus has been the permanent partial disability ratings, in excess of $100 million a year for SIIS alone. The American Medical Association's Guides to Evaluating Physical Impairment has been evaluated and it is expected that adopting this guide will likely decrease costs and alleviate confusion on the part of employers, insurers and injured workers through use of a uniform method of evaluation. Mr. Swirczek said focus has also been placed on uninsured employers. SB 316 gave the Division the ability to impose fines of up to $10,000 on employers not paying their fair share. A total of 418 fines have been imposed totalling $465,000. Finally, focus has been on compliance audits of the 196 self-insured employers. Mr. Swirczek observed the Division's performance indicators on page 737 were not adequate and said new measurement indicators would be produced. Vice-Chairman Evans asked when the revised indicators would be provided. Mr. Swirczek responded within thirty days. Vice-Chairman Evans requested revised indicators be submitted to fiscal staff before the subcommittee hearing for the Division of Industrial Relations is scheduled. Vice-Chairman Evans asked for explanation of the disparity between projections and actual. Mr. Swirczek said the number of compliance audits conducted as opposed to the number projected was low because audits were conducted not only of the insurance certificate holder but also of one or two affiliates of that certificate holder, which greatly increased the time involved in each audit. He explained a certificate holder may be administered by several third party administrators. Vice-Chairman Evans questioned measurement indicator No. 2, subsequent injury claims processed. Mr. Swirczek responded projections were submitted prior to the subsequent injury claims of SIIS being transferred from the Division of Industrial Relations to SIIS and after SB 316 the Division handled only subsequent injury cases for self-insured employers. Mr. Swirczek testified the primary consideration in the budget regarding worker's compensation regulation is the M200 decision unit. This is a result of the increasing number of self-insured employers. In order to meet these needs, five additional field auditors are requested in order to comply with the statutory mandate of auditing insurers at least once every three years. Vice-Chairman Evans requested discussion of the base budget. Mr. Swirczek noted the agency currently consists of 140 full time equivalent positions statewide. Funding sources are assessments against worker's compensation insurers, federal grants for OSHA programs and workplace safety programs and a small portion from licenses and fees related to the asbestos program. Mr. Swirczek reported the base budget remains essentially the same as the last biennial period with the exception of the information services line where the agency requests $56,575 and the Governor recommends $7,190, a transfer from the base budget which is further accounted for in the maintenance decision units. Senator O'Donnell questioned the division of duties between SIIS and the Division of Industrial Relations. Mr. Swirczek explained SIIS is an insurance company which is regulated by the Division regarding delivery of benefits to injured workers, non- payment and late payment to medical providers and billing disputes. Senator O'Donnell inquired about the duties of the Attorney for Injured Workers. Ms. McKinney-James said the Attorney for Injured Workers is responsible for legally representing the interests of injured workers when the Department of Administration Appeals Officer recommends representation for the injured worker. Senator O'Donnell asked whether the Attorney for Injured Workers should be under the Department of Business and Industry. Ms. McKinney-James responded the position is within Department of Business and Industry as a result of reorganization. Senator O'Donnell commented lines of authority seem to overlap within the Department of Business and Industry and the Division of Industrial Regulation and the Attorney for Injured Workers. Ms. McKinney-James explained SIIS is one of many self-insurers under the regulation of the Department; however, the situation is unique since Industrial Relations and SIIS are sister agencies within state government. Senator O'Donnell expressed concern about the interaction between these agencies. Ms. Giunchigliani inquired where the $465,000 in fines for uninsured employers appeared in the budget. Mr. Swirczek responded the fines would go back into the uninsured fund; other fines would go into the fund for worker's compensation and safety; at the end of the fiscal year any unused revenue is refunded back to the appropriate insurers. Ms. Giunchigliani asked when the change was made to give SIIS back the subsequent injury, was any money rebated to employers. Mr. Swirczek answered any unused portion attributable to SIIS was returned to SIIS. Ms. Giunchigliani stated lost time claims would be a good measurement indicator and inquired if a bill was required to change the name of "Preventing Safety" to "Safety Prevention." Mr. Swirczek responded the new names of sections resulting from reorganization are Occupational Safety and Health Enforcement; Safety Consultation and Training; Mine Safety and Training; and Industrial Insurance Regulation. Vice-Chairman Evans requested information be provided regarding audits performed by Administrative Services, who is being audited and how those audits are distinguished from those done by audit staff in the Department of Administration. Mr. Close asked that a flow chart of the organization also be provided. Mr. Swirczek responded a flow chart with the function of each section would be forthcoming. Vice-Chairman Evans referred to the M200 decision unit on page 739 and asked for additional information on how the information services expenditure line will be used. Mr. Swirczek testified the M201 decision unit reflects an agency request with no Governor recommendation. This decision unit would provide the necessary start-up funds for the group self-insurance program. Senator Coffin asked whether Mr. Swirczek said an adjustment would be made upwards or downwards according to the number of those who move to self- insurance. Mr. Swirczek responded a bill draft request is being discussed whether to temporarily defer institution of group self-insurance. This budget request would remain accurate if the statute passes. Senator Coffin noted very little increase in the size of the agency is reflected. Mr. Swirczek responded the agency is undergoing extensive re-evaluation. Senator Coffin then observed that if the law passes as written many more auditors will be required because there will be a larger number of audits to perform. Mr. Swirczek said with the statutory requirement that every self-insured employer be audited once every three years, the new group self-insured entities would not be scheduled for immediate detailed audits. Senator Coffin inquired if the Division of Insurance will be involved in verifying whether insurers are stable. Mr. Swirczek responded affirmatively. Senator Coffin questioned whether staffing levels at the Division of Insurance were sufficient to cover all the new insurers. ENFORCEMENT FOR INDUSTRIAL SAFETY - PAGE 743 Mr. Swirczek testified lost-time accidents have decreased dramatically during the last biennium. The written workplace safety program has been presented to nearly 5,000 employers and the Educational Informational Program now receives requests from employers for on-site assistance. The construction industry has historically been one of the contributors to lost time accidents and during the last session the Preconstruction Conference Regulation required that safety rules be reviewed with all involved parties before a project is started. Also, contract safety inspectors have been hired for major construction projects and this has resulted in a significant reduction in the number of lost-time accidents on construction projects. Vice-Chairman Evans indicated if inspectors are required to perform specific numbers of inspections, that information should be incorporated into performance indicators. Mr. Swirczek responded inspections are becoming more complicated due to additional OSHA regulations and are taking longer than in the past. Mr. Swirczek referred to the M200 decision unit on page 744 and indicated funding this decision unit would enable the division to hire enough inspectors to keep pace with the number of new employers and growth in the work force. Ms. Giunchigliani expressed her appreciation to Mr. Swirczek for changing the direction of the Division so that it now acts as a service to employers and provides assistance before accidents occur. She requested that the reduction of lost-time claims be used to demonstrate that employers are being saved money. She asked if SIIS acted as the first contact with employers with the Division becoming involved if SIIS is not successful. Mr. Swirczek indicated an agreement is being negotiated with SIIS in order to combine efforts and areas of expertise and to share the work load and prioritize how best to reach employers. Ms. Giunchigliani observed many small employers object to the mandatory safety plan. Ms. McKinney-James responded most small businesses with two or three employees feel the requirements for written workplace safety plans are too stringent and that those with good safety records should be able to avoid these requirements. She indicated these guidelines are being reviewed. Ms. Giunchigliani stated an attempt had been made to exempt the small businesses. Mr. Hettrick concurred with Ms. Giunchigliani that changes should be made regarding the workplace safety requirements for small businesses as workplace safety training in a business with two employees becomes nearly ridiculous. He made the suggestion that companies smaller than a certain size could be exempt; however, in order to provide the incentive to establish a workplace safety plan, those companies would be given a three percent premium discount off their SIIS rates when a workplace safety plan is submitted. Ms. McKinney-James noted that interest even among the small businesses opposed to establishing workplace safety plans has been heightened; the importance of workplace safety has been emphasized; and, businesses have recognized that safety hazards exist, even in the smallest of businesses. Mr. Hettrick noted in many safety programs, small employers buy a plan from a local employment agency. He observed the workplace safety training requirements have been written for large companies and tend to put small companies in the ridiculous situation of employees training themselves. Any mandated program needs to be on a basis that makes sense for small companies. Vice-Chairman Evans informed Mr. Swirczek that any revisions on performance indicators must be provided as quickly as possible before the Division's next scheduled hearing. Ms. Giunchigliani requested Mr. Swirczek introduce other staff members present. Mr. Swirczek introduced Ken Thomas, Safety Consultation and Training; Karlin Dunlop, Industrial Insurance Regulation; Nort Pickett, Mine Safety and Health; Danny Evans, Occupational Safety and Health Enforcement. PREVENTATIVE SAFETY - PAGE 749 This budget hearing was deferred to subcommittee. MINE INSPECTION - PAGE 755 This budget hearing was deferred to subcommittee. Vice-Chairman Evans indicated fiscal staff would follow up with written requests for information on remaining items. With no further business to come before the committee, Vice-Chairman Evans adjourned the meeting at 5:31 p.m. RESPECTFULLY SUBMITTED: Deborah Salaber, Committee Secretary Assembly Committee on Ways and Means February 15, 1995 Page