Audit Division

Audit Summary

 

Department of Business and Industry

Real Estate Division

 

Report LA00-28

Results in Brief

 

          Although the Real Estate Division has made an effort to improve its financial controls since our last audit, weaknesses persist.  For instance, thousands of dollars in fines are assessed against licensees; however, the Division does not have an effective process to account for and collect these fines.  As a result, the Division collected about one-third of the amounts due.  In addition, deposits are not verified against amounts collected, and money is not always deposited timely.  Similar weaknesses in cash management controls contributed to an embezzlement discovered during our prior audit.  Therefore, additional controls are needed to improve the Division’s financial management practices.

Principal Findings

 

·            The Division’s accounts receivable reports are not complete or accurate.  During fiscal year 2000, accounts receivable totaling $35,000 were not recorded in the Division’s reports.  In addition, the reports were not mathematically correct and did not always include the balances due. Unreliable accounts receivable information hinders the Division’s recovery of moneys owed.

·            The Division does not have adequate procedures to collect past-due accounts.  Collection procedures are limited to a letter requesting payment.  No other collection techniques are employed.  As a result, the Division collected only $30,000 out of the $100,000 due in fiscal year 2000. 

·            The Division’s cash handling practices should be strengthened.  No one independent of the deposit process verifies the amounts deposited with the amounts collected.  This weakness existed when we conducted our prior audit, contributing to the embezzlement of $21,000. 

·            The Division charges $100 to prospective licensees for taking the Real Estate or Appraiser examinations.  However, this fee has not been established in regulation.  As a result, those individuals affected did not have the opportunity to comment on its propriety and the fee was not subject to legal review. 

 

 

Department of Business and Industry

Real Estate Division

 

Agency Response

to Audit Recommendations

 

Recommendation

        Number                                                                                                                             Accepted    Rejected

 

          1               Develop policies and procedures to help ensure all receivables are                  

                           properly accounted for.                                                                                 ___X____   _______

 

            2               Enforce the collection of accounts receivable through the use of available

                             collection techniques.                                                                                    ___X____   _______

 

            3               Develop policies and procedures that help ensure uncollectible

                             accounts receivable are properly written off.                                                   ___X____   _______

 

            4               Segregate key duties in the collection process.                                               ___X____   _______

 

            5               Ensure deposits are verified with cash receipts by staff independent of

                             the deposit process.                                                                                      ___X____   _______

 

            6               Develop procedures to ensure cash receipts are deposited no later than

                             Thursday of each week, and by the next working day if $10,000 or more

                             accumulates.                                                                                                ___X____   _______

 

            7               Establish examination fees in regulations.                                                        ___X____   _______    

 

                                                                                                                                                ___7____    ___0___